Shared Regulatory Services
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Water Quality

Water quality information and guidance for mains and private water supplies, swimming pools, bathing waters and Cardiff Bay

 

Private Water Supply

A private water supply is a supply of water other than that provided by a water company.  The majority of private water supplies are on boreholes that are generally ground water fed, but influenced by surface water and can be weather dependent.

Under the Private Water Supply (Wales) Regulations 2010, we have a duty to undertake routine inspections, risk assessments and water monitoring of private water supplies to make sure the water is safe for drinking, cooking and washing.

If you are a large or small supply, we will be carrying out a risk assessment and water monitoring.  Risk assessments enable us to identify any potential impacts on the supply and how they can be addressed. A water test informs us about the quality of your water at that point in time.

We will also inspect any piping, tanks and treatment systems and collect water samples for laboratory analysis to establish that the water is safe for drinking.

If your house is the only property connected to the private supply, then we will only carry out an inspection at your request.

You can contact us if:

  • You would like to have an assessment of your water supply or have your water tested.
  • You have any queries or concerns about your supply.

Mains Water Supply

The majority of domestic properties are supplied with drinking water direct from a mains pipe which is supplied by Welsh Water.

It is Welsh Water’s responsibility to ensure that the water supplied is fit for human consumption and meets current standards. 

Mains water suppliers in England and Wales are regulated by The Drinking Water Inspectorate. 

They ensure that water companies supply safe drinking water that is acceptable to consumers and meets the standards set down in law. 

The legal standards for drinking water are set out in The Water Supply (Water Quality) Regulations 2000.

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Report a Problem

Should you experience a problem with your mains water supply please contact Welsh Water:

0800 052 0130

Report Online

 

Indoor-Swimming-Pool

Swimming Pools

Where necessary routine samples are taken from public swimming and spa pools throughout the year to check that water quality is satisfactory.

View-of-Cardiff-Bay

Cardiff Bay Water Quality

All water quality data collected is presented and interpreted in a quarterly report. These reports are available for inspection at the Harbour Authority's office.

Further information can be found on the Harbour Authority website.

Swimming seaSwim Healthy

Health risks

Anyone can become unwell from swimming in any open water as there will always be micro-organisms present. The risk of becoming ill depends on various factors:

  • children and novice swimmers are more likely to swallow water accidentally
  • those with an impaired immune system are more susceptible to infection
  • those swimming in rivers and estuaries are more likely to become unwell
  • heavy rainfall can wash harmful bacteria from agricultural land, urban areas and sewage to rivers, seas and bathing waters and affect water quality

Reducing the risk of getting ill

There are a number of things you can do to reduce the risk of illness when swimming in open waters.

Before you swim

There are a number of things you should consider including:

  • choosing the location carefully and avoid bathing on higher risk days such as after heavy rain/storms, in water with blue-green algal blooms or scums in freshwaters
  • covering cuts, scratches or sores with a waterproof plaster before swimming
  • wearing appropriate protective clothing such as a wetsuit, gloves or protective footwear

While you are swimming

Remember to:

  • avoid stream water running across the beach
  • try to avoid swallowing or splashing water into your mouth
  • observe local safety advice

After swimming

Following the swim, you can minimise the risk of becoming ill by:

  • cleaning your hands thoroughly with soap and water ensuring that all wet sand is removed from hands before eating or handling food
  • thoroughly cleaning cuts or abrasions using soap and water
  • handle your wetsuit with care after use. Rinse it with clean water as soon as is practicable after swimming.

Always wash your hands with soap and water after handling or cleaning your wetsuit. Allow the suit to dry thoroughly before reuse.

What to do if you become unwell

If you do become unwell with diarrhoea or any other symptoms, seek medical help and let them know you have been open water swimming. Do not swim again until you have had no diarrhoeal symptoms for at least 48 hours, or for a longer period if advised by a doctor.

Storm Overflow Maps

Dŵr Cymru Welsh Water has developed a map that provides near real-time information about the activity of storm overflow activity at designated bathing waters.  

It does not give information on water quality, however the map is another resource people can check to help them make informed decisions on when and where to swim. 

Storm overflow map | Dŵr Cymru Welsh Water (dwrcymru.com) 

Knap-Beach

Bathing Water

There are 11 designated bathing waters in the Shared Regulatory Services’ authority areas, eight in the Vale and three in Bridgend Council areas.

The designated bathing waters in the Vale are;

  • Penarth Beach
  • Jackson’s Bay
  • Whitmore Bay
  • Watch House Bay (Barry)
  • The Knap
  • Col-Huw (Llantwit Major)
  • Dunraven Bay (Southerndown)
  • Ogmore-by-sea

The designated bathing waters in Bridgend are.

  • Sandy Bay
  • Trecco Bay
  • Rest Bay 

The water quality of bathing waters in Wales is overseen by Natural Resources Wales (NRW). 

The bathing water season runs from the 15th May to the 30th September each year and during this time NRW will routinely sample the water at designated beaches to monitor the quality of bathing waters.

Further information on our designated beaches, including water sample results can be found here.

Information on how to get to our beaches and the facilities available there can be found here.

 

Guidance